Terms of service

Terms & Conditions

GENERAL

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of shop.vegetalindia.com website.

The website shop.vegetalindia.com (hereinafter referred to as ‘Website’) , owned by Vegetal Ecom Pvt. Ltd., a Company incorporated under the Companies Act, having its registered office at 352/ 116-G, Talkatora Road, P.O. Rajajipuram, Lucknow-226017, UP, India. Represented by its members, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns;
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Vegetal India Internet Private Limited and these terms and conditions including the policies constitute your binding obligations, with Vegetal India.
The headings of each section in this Agreement are only for the purpose of organizing the various provisions under this Agreement in an orderly manner. These headings shall not be used by either party to interpret the provisions contained under them in any manner. Further, the headings have no legal or contractual value.

By using the Website, You accept and agree to be bound by this Agreement, the Privacy Policy, as well as rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this Application, that shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.
Your use of Our Application is evidence that you have read and agreed to be contractually bound by these Terms of Service and our Privacy Policy. Please read both carefully. The use of this Website and Application by You is governed by this policy and any policy so mentioned by terms of reference.
If you do not agree with any of these terms, please discontinue using the Website and Application.

We hold the sole right to modify the Terms of use without prior permission from you or providing notice to you. The relationship creates on you a duty to periodically check the Terms of Service and stay updated on its requirements. If you continue to use the Website and Application or avail any of its services without registration following such change, this is deemed as consent by you to the so amended policies. Your continued use of the Website and Application is conditioned upon your compliance with the Terms of Service, including but not limited to compliance with the Terms of Service even after alterations, if any.


ONLINE PLATFORM

The Website/App is an online platform through which we help Users achieve wellbeing goals through Content, Community and Sale of Organic and Natural products. We are the largest player in the online sale of Natural and Organic products, and support both nationwide and international delivery. Users can purchase our products from the Website after registration.

MEMBERSHIP

If a customer wants to avail services of the Website and use it, registration is required. As a part of the registration, we collect basic information such as your name, gender, date of birth, email address, contact number, password, city, state, country, Credit Card information, other billing Information, etc.

Membership of this Website is available only to those above the age of 18, barring those “Incompetent to Contract” which inter alia include insolvents. If you are a minor and wish to use the Website, You may do so through your legal guardian. The Company/Website reserves the right to terminate your account on knowledge of you being a minor and having registered on the Website or availing any of its services.

Further, at any time during your use of this Website, including but not limited to the time of registration, you are solely responsible for protecting the confidentiality of your username and password, and any activity under the account shall be deemed to have been done by you. In the case that you provide us with false and/or inaccurate details or we have reason to believe that you have done so, we hold the right to permanently suspend your account.

COMMUNICATIONS:

By using this Website or Application, it is deemed that you have consented to receiving telephonic calls, SMS and/or emails from us at any time we deem fit. Such communications shall be sent to you on the telephone number and/or email address provided by you for the use of this Website or Application which are subject to our Privacy Policy. These communications include, but are not limited to contacting you through information received from Third Parties. Such communications by us is for purposes that inter alia include clarification calls, marketing calls and promotional calls. In case you wish to stop receiving notifications from us with regard to marketing and promotional calls/ with regard to any communication received from Us, You may do so by sending an email to vegetal@amaherbal.com.


In addition, you may also be contacted by Third Parties who may have access to the information disclosed by you or to whom we may have disclosed your information for purposes such as, but not limited to, statistical compilations.
The sharing of the information provided by you shall be governed by our Privacy Policy at shop.vegetalindia.com

ACCOUNT AND REGISTRATION OBLIGATIONS

You must keep your account and registration details current and correct for communications related to your Use of the Website/App. By agreeing to the Terms of Use, the user agrees to receive promotional communication and newsletters from the Company and its partners. The user can opt out from such communication and/or newsletters either by unsubscribing on the Website itself, or by contacting the customer services team and placing a request for unsubscribing.

CHARGES

The usage of Website or downloading and installing of the Application is free of cost.
However, we reserve the right to amend this no-fee policy and charge Users for downloading and installing the Application or the services provided. In the event of such change in policy, Users shall be intimated of the same via email/telephone and such change shall be effective as soon as Users have been intimated. Subsequent to such change, it is the choice of the User whether or not to continue with the services offered by us.

MODE OF PAYMENT

The following payment options are available on the Website/App:

Domestic and international credit cards issued by banks and financial institutions that are part of the Visa, Master Card & Amex Card networks;
Visa & Master Card Debit cards;
Net banking/Direct Debit payments from select banks.

As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa / Master Card / Amex, the User will be required to submit his/her 16-digit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) while making an online transaction. The User must also have enrolled his/her card with VBV (Verified by Visa), MSC (MasterCard Secure Code) or any other applicable provider in order to complete the transaction. The User is hereby expressly made aware that his/her card statements will reflect that a payment has been made in favour of the Company.
REFUND

All purchases made are final. Product once sold will not be exchanged/refunded except in circumstances like damage or spillage.